Shipping Policy

Items will be shipped within 1-3 business days from time of purchase. You will be provided with a tracking number for your peace of mind, however we do not take responsibility for any items lost, damaged or stolen in transit.

We do our best to find fast, reliable courier services with affordable rates to ensure you get your package safely and promptly. Please be aware that shipping may take longer than usual due to the effects of COVID19 – we recommend choosing express shipping if this is viable for you and it will dramatically speed up your delivery time.

Thank you for your understanding.

Refunds And Exchanges

All sales are final. Due to the nature of the products sold, we can not offer refunds or exchanges. Please consider carefully before purchase. 

Need help?

Contact us at gemmatic.jewellery@gmail.com for questions related to refunds and returns.